FAQ2022-04-13T14:39:45+08:00

Frequently Asked Questions

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In this section we will try to give you an answer to our most frequently asked questions. If you do have other questions please don’t hesitate to send us a message using the form below.

How to: Navigate the Homepage2022-04-12T14:34:19+08:00

Pets on tapp™ has so many amazing features that will help pet owners better care for their pets. This video will show Pets on tapp™ users how to navigate the homepage allowing them to access all the features the app has to offer.

How to: Join an Existing Pet Profile2022-04-12T14:34:34+08:00

This video will show Pets on tapp™ users how to join a pet profile that has already been created by another user.

Caring for a pet is often time consuming and may require multiple pet carers especially if it is a multi-pet household or if the pet is unwell. Keeping everyone who is responsible for the pet’s wellbeing up to date is essential to a happy and healthy pet!

How to: Add a Family Member to a Pet’s Profile2022-04-12T14:34:39+08:00

This video will show Pets on tapp™ users how to add a family member to a pet profile.

Caring for a pet is often time consuming and may require multiple pet carers especially if it is a multi-pet household or if the pet unwell. Keeping everyone who is responsible for the pet’s wellbeing up to date is essential to a happy and healthy pet!

How to: Add a Weight2022-04-12T14:34:44+08:00

This video will show Pets on tapp™ users how to add a weight and how to set a reminder for when the next weight is due.

Knowing you pet’s weight is important. Obesity is a massive problem amongst pets worldwide which contributes to the development of diabetes, cancer as well as heart and joint disease. Chat to your veterinarian about your pet’s target (or ideal) weight to ensure your pet maintains a healthy weight.

How to: Add a Calendar Entry2022-04-12T14:35:34+08:00

This video will show Pets on tapp™ users how to add a Calendar Entry, attach a photo and a note as well as how to view the entry in Schedule, Day and Month view.

How to: Edit, Delete or Mark a Calendar Entry as Complete2022-04-12T14:36:27+08:00

This video will show Pets on tapp™ users how to Edit or Delete a Calendar Entry and how to mark it as complete.

A Calendar Entry can be used for many purposes such as scheduling a vet appointment or for their pet’s hygiene and grooming needs. All reminders will appear in the calendar allowing pet owners to keep on top of their pet’s daily requirements.

How to: Add an Upcoming Vaccination2022-04-12T14:37:12+08:00

This video will show Pets on tapp™ users how to add an upcoming vaccination and set a reminder.

Vaccinations are an important part of a pet’s life. They help prevent diseases that are otherwise deadly. Remembering to bring your pet to the vet on time is often challenging, by setting a reminder Pets on tapp™ will notify pet owners when their pet’s vaccination is due.

How to Edit, Delete or Mark an Upcoming Vaccination as Complete2022-04-12T14:39:03+08:00

This video will show Pets on tapp™ users how to Edit or Delete an Upcoming Vaccination and how to Mark it as Complete. Vaccinations are an important part of a pet’s life. They help prevent diseases that are otherwise deadly.

How to add a treatment2022-04-12T14:40:06+08:00

This video will show Pets on tapp™ users how to add a treatment and set an alarm to be reminded when to give it. For those pet owners who have pets on chronic meds, it will also show users how to set a reminder for when the medication will run out and a new prescription re-fill is needed.

How to Edit or Delete a Treatment2022-04-12T14:40:46+08:00

This video will show Pets on tapp™ users how to edit or delete a treatment.

Medications are needed for various reasons during a pet’s life. Remembering when to give the meds is often challenging. As well as that, sometimes meds may be duplicated when multiple people are responsible for caring for a pet. With Pets on tapp™ a log is kept as to who has given the medication.

How to Mark a Treatment as Complete2022-04-12T14:41:21+08:00

This video will show Pets on tapp™ users how to mark a treatment as given or missed in two different ways as well as how to view the medication log.

Medications are needed for various reasons during a pet’s life. Remembering when to give the meds is often challenging. As well as that, sometimes meds may be duplicated when multiple people are responsible for caring for a pet. With Pets on tapp™ a log is kept as to who has given the medication.

How to: Export or Share a PDF of your pet’s profile2022-04-12T14:41:57+08:00

This video will show Pets on tapp™ users how to share/export their pet’s profile as a PDF.

Being able to share your pet’s information with pet care providers such as veterinarians, pet sitters, boarding kennels/catteries etc. is very useful. Understanding a pet’s medical history and normal habits is vital when looking after a pet while an owner is away.

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